Terms and Conditions

Effective Date: 29 Aug 2025

Last Updated: 29 Aug 2025

These Terms & Conditions (“Terms”) form a legally binding contract between Gallivant Ventures LLP, trading as Qualified Leads – B2B Sales Leads Kochi (“Company,” “we,” “us,” or “our”) and the client (“Client,” “you,” or “your”) engaging our services. By engaging our services, you acknowledge and agree to be bound by these Terms under the jurisdiction of Kerala, governed by the laws of India.

1. Scope of Services

  1. Lead Generation: We deliver qualified business leads based on agreed profiles, industry verticals, and outreach strategies (e.g., outbound prospecting, inbound form submissions, LinkedIn/email campaigns).
  2. Market Research: Includes target market analysis, competitor intelligence, industry insights, and buyer persona development.
  3. Marketing Campaigns: Encompasses campaign strategy, content creation, multichannel execution (email, social, PPC), performance tracking, and optimization.

These services are designed to support your sales and marketing objectives through structured delivery of leads and actionable insights.

2. Insertion Orders (IOs) & Proposals

  • All services are scoped and priced per mutually agreed Insertion Order (IO) or Proposal, which incorporates these Terms by reference.  
  • IOs detail: deliverables, timelines, lead volume targets, payment terms, and any applicable KPIs or SLAs.

3. Delivery, Quality & Uptime

  • We commit to delivering the scope defined in IOs. If lead targets are not met within the agreed timeframe, we may extend campaigns or issue credits per IO terms.  
  • We strive for professional, workmanlike delivery of services, but do not guarantee specific conversion, response, or sales rates.  

4. Payments & Fees

  • Fees are as specified in each IO and typically invoiced on a monthly basis (or as specified).
  • Payments are due within Net 30 days of invoice unless another term is agreed.  
  • Late payments may incur interest (e.g., 1.5% per month) or lead to service suspension.  

5. Term, Termination & Suspension

  • The Agreement remains in effect until completion of the engagement or terminated in accordance with provisions in the IO.
  • Either party may terminate with [insert notice period, e.g., 30 days] written notice.
  • In case of material breach (e.g., non-payment, non-delivery), the non-breaching party may suspend services or terminate immediately.

6. Intellectual Property & Usage Rights

  • All creative materials, campaign assets, and reports delivered remain the property of Qualified Leads unless otherwise agreed.
  • Clients are granted a non-exclusive right to use deliverables solely for internal purposes connected to the agreed services.

7. Confidentiality & Data Protection

  • Both parties agree to keep all proprietary and sensitive information confidential.
  • Leads include identifiable business contact data (name, job title, company, email, phone, etc.) and meet validation standards before delivery.  

8. Warranties & Disclaimers

  • We warrant services will be delivered professionally per IOs, but expressly disclaim any warranties of conversion rates, revenue gains, or exact outcomes.  
  • Market variables or client execution quality may affect campaign success; such factors are beyond our control.

9. Liability & Indemnity

  • Limitation of Liability: Our liability is limited to the total fees paid by the Client for the given IO during the preceding 3 months.
  • Indemnity: Clients indemnify us against claims arising from:
    • Infringement of third-party IP rights through provided content
    • Breach of applicable laws in how Client uses delivered leads or data.  

10. Dispute Resolution & Governing Law

  • This Agreement is governed by the laws of India.
  • Jurisdiction: Courts of Kerala.
  • Disputes may be resolved via mediation, arbitration, or litigation at Kerala courts.

11. Force Majeure

Neither party is liable for delays/failures due to circumstances beyond reasonable control (e.g., strikes, natural disasters, regulatory changes, technical outages). Affected parties must notify in writing as soon as practicable.

12. Amendments

These Terms may be updated periodically. Significant changes will be communicated. Continuing use after changes implies acceptance.

13. Entire Agreement

These Terms, together with IOs, constitute the full understanding between parties and supersede previous agreements. No verbal or implied terms apply unless documented.

14. Definitions

  • Lead: A contact record with validated name, job title, company, and contact information that aligns with agreed targeting parameters.  
  • IO/Proposal: The document specifying scope, deliverables, timelines, pricing, and specific campaign parameters.
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