Every question, answered in one place.

A researcher opens the person’s LinkedIn profile and the company website, confirms the name, the exact title and the current employer, validates the email format, and records the date of that check on the row. A second analyst spot-checks 10% of the file before it ships. Anything that cannot be confirmed is removed rather than delivered as Pending.

Every delivery is covered for 7 days. If your campaign records a hard-bounce rate above 8% — the rate our 92%+ deliverability target implies — send us the bounce report within that window and we replace every bounced record free, re-verified, within 5 working days. Replacements come from the same company as the bounced record, never a different account. Soft bounces, out-of-office replies and spam-filter blocks are sending problems rather than data problems, so those we help you read rather than replace.

No. Pilot and Growth are one-time projects, quoted whole before they start. Scale is a monthly subscription with a three-month minimum, then cancel any time. No seat licences, no credits, no tool subscriptions.

A CRM-ready XLSX workbook plus a matching UTF-8 CSV with a BOM. It drops straight into HubSpot, Salesforce, Apollo, Instantly, Smartlead or any outbound stack, with field mapping agreed before delivery.

Primarily the United States, United Kingdom, Europe and the Middle East. Our clients are based in India, the US, the UK, the GCC and the EU. The research team is in Kochi.

No, and that is deliberate. We hand off a cleaned, structured, ready-to-use list. Sequencing, cold calling and appointment setting stay with your team — we are better at our part because we only do our part.

Per-lead pricing commoditises the service and tells the market the product is either low-quality or desperate. Fixed packages let us scope properly, invest the hours the project actually needs, and stand behind the deliverable.

Pilot and Growth are 50% on signing and 50% on delivery — Net 15 from invoice domestically, Net 30 internationally. Scale is billed monthly in advance. We accept bank transfer, Razorpay for INR and Wise for USD, with no card surcharges. All invoices are issued by Gallivant Ventures LLP under GSTIN 32AAZFG7923K1ZR.

Pilot and Growth are flat. Scale is already the volume position — ₹60,000 a month for 1,000 leads. Annual prepayment on a Scale subscription earns a discount.

Run a Growth project to validate the ICP at 2,500-lead scale, then roll into Scale for ongoing volume. The analyst learns your ICP on the Growth project first, which makes the subscription better. Genuinely large one-time projects are scoped custom.

The bounce replacement covers it. Above 8% hard bounce inside the 7-day cover, send the bounce report within that window and we replace every bounced record at no charge within 5 working days. Replacements come from the same company as the bounced record, not swapped in from elsewhere. One replacement cycle per delivery, up to the full volume you bought. We do not issue cash refunds — we re-run the records until the file meets the standard.

No. Prices are exclusive of GST, which is added at 18% on domestic invoices. International invoices are raised under export-of-services rules.

No. Every list is built for one client, for one campaign. We don’t pool, reuse, or resell data across engagements. Source data is deleted within ninety days of project delivery, unless you ask us to retain it for a hygiene refresh.

Processing business contact data for B2B prospecting is lawful in the EU and UK under legitimate interest, GDPR Article 6(1)(f), provided the interest is balanced against the individual’s rights and the first contact is relevant to their professional role. It is not lawful to treat a purchased list as consent. What matters in practice is whether the seller can show where each record came from and honour a deletion request — both of which we can.

Legitimate interest under GDPR Article 6(1)(f), with equivalents under CCPA and the UAE PDPL. Records come from public business directories, company websites and licensed platforms used under their terms. The source of any delivered record is auditable on request.

Yes. The data processing addendum is published at /legal/dpa/ and can be reviewed before you brief us rather than after. Procurement teams usually want it alongside the anti-spam policy.

Send us the request and the record is deleted from our systems and added to a suppression list so it is not re-sourced on a later project. Deletion requests are actioned regardless of which client the record was delivered to.

No. Work email addresses and direct business lines where available. Personal Gmail addresses and personal mobiles are outside what we source, which is both a compliance position and the reason our deliverability holds.

Yes, subject to your own sending practices: identify yourself, state why you are contacting them, and honour opt-outs on the first request. We deliver the data and the audit trail; the sending obligations under PECR and the ePrivacy rules sit with you as the sender.

It depends what is actually failing. If ZoomInfo’s cost is the problem, a per-project research firm removes the seat licence entirely — a Pilot is ₹35,000 against a platform contract in the ₹12.5L–42L range. If the data quality is the problem, no platform switch fixes it, because the alternatives run the same automated verification. The distinction worth drawing is between renting a database and commissioning research.

Because you pay for the whole database and use a fraction of it, then pay again in bounced sends and researcher time correcting rows. A platform priced per seat per year does not scale down to one project. We price the project.

Compare what backs each figure rather than the figures. Apollo publishes a 98% email accuracy rate, produced by automated checks, with no bounce policy attached to it (apollo.io, checked 17 August 2026). We target 92%+ deliverability and attach a clause: above an 8% hard-bounce rate we replace every bounced record free, re-verified, within 5 working days. A published rate costs the vendor nothing when it is wrong. Ours costs us the re-run.

Rarely less, once you count it properly: an SDR’s time at market salary, the platform subscriptions they still need, and the opportunity cost of research hours not spent selling. The comparison table on this page prices it out with the assumptions stated.

They are floors, taken from publicly published pricing pages and industry benchmarks. A real contract with add-ons usually lands above them — ZoomInfo add-ons in particular can triple a contract. We publish the caveat rather than the flattering number.

Speed on demand and self-service. A platform gives you a list in minutes at 2am; we take 5–7 days from a confirmed brief and a person has to be involved. If you need instant access to a large database and can absorb the bounce rate, a platform is the right tool.